Contents

Cover

Contents

Advertisement Page

Title Page

Copyright

Series Page

Dedication

Acknowledgments

About the Authors

Table of Exercises

CompTIA Certification

Introduction

Assessment Test

Part I: 220-801

Chapter 1: Motherboards, Processors, and Memory

Identifying Components of Motherboards

Identifying Purposes and Characteristics of Processors

Identifying Purposes and Characteristics of Memory

Identifying Purposes and Characteristics of Cooling Systems

Summary

Exam Essentials

Review Questions

Performance-Based Question

Chapter 2: Storage Devices and Power Supplies

Identifying Purposes and Characteristics of Storage Devices

Identifying Purposes and Characteristics of Power Supplies

Summary

Exam Essentials

Review Questions

Performance-Based Question

Chapter 3: Peripherals and Expansion

Installing and Configuring Expansion Cards

Identifying Characteristics of Connectors and Cables

Input Devices

Multimedia Input Devices

Output Devices

Summary

Exam Essentials

Review Questions

Performance-Based Questions

Chapter 4: Display Devices

Understanding Display Types and Settings

Understanding Video Standards and Technologies

Summary

Exam Essentials

Review Questions

Performance-Based Question

Chapter 5: Custom Configurations

Graphic and CAD/CAM Design Workstations

Audio/Video Editing Workstations

Virtualization Workstations

Gaming PCs

Home Theater PCs

Standard Thick Clients

Thin Clients

Home Server PCs

Summary

Exam Essentials

Review Questions

Performance-Based Question

Chapter 6: Networking Fundamentals

Understanding Networking Principles

Identifying Common Network Hardware

Summary

Exam Essentials

Review Questions

Performance-Based Question

Chapter 7: Introduction to TCP/IP

Understanding TCP/IP

Summary

Exam Essentials

Review Questions

Performance-Based Question

Chapter 8: Installing Wireless and SOHO Networks

Understanding Wireless Networking

Installing and Configuring SOHO Networks

Summary

Exam Essentials

Review Questions

Performance-Based Question

Chapter 9: Understanding Laptops

Understanding Laptop Architecture

Disassembling and Reassembling Laptops

Summary

Exam Essentials

Review Questions

Performance-Based Question

Chapter 10: Installing and Configuring Printers

Understanding Printer Types and Processes

Installing and Configuring Printers

Performing Printer Maintenance and Upgrades

Summary

Exam Essentials

Review Questions

Performance-Based Question

Chapter 11: Understanding Operational Procedures

Understanding Safety Procedures

Understanding Environmental Controls

Demonstrating Professionalism

Summary

Exam Essentials

Review Questions

Performance-Based Question

Part II: 220-802

Chapter 12: Operating System Basics

Understanding Operating Systems

Going Virtual

Summary

Exam Essentials

Review Questions

Performance-Based Question

Chapter 13: Operating System Administration

Interacting with Operating Systems

Administrative Tools

Disk Management

Summary

Exam Essentials

Review Questions

Performance-Based Question

Chapter 14: Working with Windows 7

Windows 7 Editions

Installing Windows 7

The Windows 7 Boot Sequences

Windows 7 Features

Windows 7 Administrative Tools

Unique Control Panel Utilities

Networking and Windows 7

Windows 7 System Performance and Optimization

Summary

Exam Essentials

Review Questions

Performance-Based Question

Chapter 15: Working with Windows Vista

Windows Vista Editions

Installing Windows Vista

The Windows Vista Boot Sequences

Windows Vista Features

Windows Vista Administrative Tools

Unique Control Panel Utilities

Networking and Windows Vista

Vista System Performance and Optimization

Summary

Exam Essentials

Review Questions

Performance-Based Question

Chapter 16: Working with Windows XP

Installing the Operating System

Upgrading the Operating System

Performing a Repair Install

The XP Boot Sequences

Windows XP Features

Windows XP Administrative Tools

Unique Control Panel Utilities

Summary

Exam Essentials

Review Questions

Performance-Based Question

Chapter 17: Security

Common Prevention Methods

Common Security Threats

Workstation Security Best Practices

Destruction and Disposal Methods

Securing a SOHO Wireless Network

Securing a SOHO Wired Network

Summary

Exam Essentials

Review Questions

Performance-Based Question

Chapter 18: Mobile Devices

Comparing Android to iOS

Network Connectivity and Email

Mobile Device Security

Larger Mobile Devices

Mobile Device Synchronization

Summary

Exam Essentials

Review Questions

Performance-Based Question

Chapter 19: Troubleshooting Theory, OSs, and Security

Understanding Troubleshooting Theory

Troubleshooting Operating Systems

Troubleshooting Security Issues

Summary

Exam Essentials

Review Questions

Performance-Based Question

Chapter 20: Hardware and Network Troubleshooting

Troubleshooting Core Hardware Issues

Troubleshooting Laptops, Printers, and Networking

Summary

Exam Essentials

Review Questions

Performance-Based Question

Appendix A: Answers to Review Questions

Chapter 1: Motherboards, Processors, and Memory

Chapter 2: Storage Devices and Power Supplies

Chapter 3: Peripherals and Expansion

Chapter 4: Display Devices

Chapter 5: Custom Configurations

Chapter 6: Networking Fundamentals

Chapter 7: Introduction to TCP/IP

Chapter 8: Installing Wireless and SOHO Networks

Chapter 9: Understanding Laptops

Chapter 10: Installing and Configuring Printers

Chapter 11: Understanding Operational Procedures

Chapter 12: Operating System Basics

Chapter 13: Operating System Administration

Chapter 14: Working with Windows 7

Chapter 15: Working with Windows Vista

Chapter 16: Working with Windows XP

Chapter 17: Security

Chapter 18: Mobile Devices

Chapter 19: Troubleshooting Theory, OSs, and Security

Chapter 20: Hardware and Network Troubleshooting

Appendix B: Answers to Performance-Based Questions

Chapter 1: Motherboards, Processors, and Memory

Chapter 2: Storage Devices and Power Supplies

Chapter 3: Peripherals and Expansion

Chapter 4: Display Devices

Chapter 5: Custom Configurations

Chapter 6: Networking Fundamentals

Chapter 7: Introduction to TCP/IP

Chapter 8: Installing Wireless and SOHO Networks

Chapter 9: Understanding Laptops

Chapter 10: Installing and Configuring Printers

Chapter 11: Understanding Operational Procedures

Chapter 12: Operating System Basics

Chapter 13: Operating System Administration

Chapter 14: Working with Windows 7

Chapter 15: Working with Windows Vista

Chapter 16: Working with Windows XP

Chapter 17: Security

Chapter 18: Mobile Devices

Chapter 19: Troubleshooting Theory, OSs, and Security

Chapter 20: Hardware and Network Troubleshooting

Appendix C: About the Additional Study Tools

Additional Study Tools

System Requirements

Using the Study Tools

Troubleshooting

Index

Free Online Study Tools

End User License Agreement

List of Tables

Chapter 1: Motherboards, Processors, and Memory

TABLE 1.1 Socket types and the processors they support

TABLE 1.2 How some memory types transfer 3200MBps per channel

Chapter 2: Storage Devices and Power Supplies

TABLE 2.1 Floppy diskette capacities

TABLE 2.2 Optical discs and their capacities

TABLE 2.3 DVD formats and characteristics

TABLE 2.4 Sequential tape formats

Chapter 3: Peripherals and Expansion

TABLE 3.1 Common D-sub connectors

TABLE 3.2 Common serial cable configurations

TABLE 3.3 USB speed limitations

TABLE 3.4 USB cable-length limitations

Chapter 4: Display Devices

TABLE 4.1 Video display technology comparison

Chapter 6: Networking Fundamentals

TABLE 6.1 Topologies—advantages and disadvantages

TABLE 6.2 Coax RG Types

Chapter 7: Introduction to TCP/IP

TABLE 7.1 Common port numbers

TABLE 7.2 IPv4 address classes

TABLE 7.3 Private IP address ranges

Chapter 8: Installing Wireless and SOHO Networks

TABLE 8.1 802.11 standards

TABLE 8.2 Common Internet connection types and speeds

TABLE 8.3 Common Ethernet standards

TABLE 8.4 Cable types and characteristics

TABLE 8.5 802.11 standards

TABLE 8.6 QoS levels

Chapter 9: Understanding Laptops

TABLE 9.1 Mini PCI form factors

TABLE 9.2 Laptop manufacturers’ service and support websites

Chapter 11: Understanding Operational Procedures

TABLE 11.1 Computer cleaning tools

TABLE 11.2 Computer recycling websites

Chapter 12: Operating System Basics

TABLE 12.1 Windows XP Professional minimum and recommended hardware

TABLE 12.2 Windows Vista minimum hardware requirements

TABLE 12.3 Windows 7 minimum hardware requirements

Chapter 13: Operating System Administration

TABLE 13.1 Selected Windows Control Panel applets

TABLE 13.2 PING options

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