Table of Contents

About Pfeiffer

Title Page

Copyright Page

Preface

Introduction

WHAT THIS BOOK IS ABOUT

IMPLEMENTATION VS. DELIVERY

START AND STOP POINTS

HOW THIS BOOK IS ORGANIZED

Chapter 1 - General Rapid Development Techniques

NEED TO KNOW IS WHAT’S NEEDED

DON’T REINVENT THE WHEEL

WORKING BACKWARD

WORKING BACKWARD: PART TWO

DEVELOPMENT TEAMS

VENDORS AS RAPID DEVELOPMENT SHORTCUTS

GAMES, A SPECIAL RAPID DEVELOPMENT TECHNIQUE WITH A SPECIAL RESOURCE

REPURPOSING

OTHER GENERAL RAPID DEVELOPMENT TECHNIQUES

RAPID PROTOTYPING

Chapter 2 - Rapid Classroom Course Development Development

INSTRUCTOR GUIDE RAPID DEVELOPMENT TECHNIQUES

PARTICIPANT PACKAGE RAPID DEVELOPMENT TECHNIQUES

CLASSROOM ACTIVITIES AS A RAPID DEVELOPMENT TECHNIQUE

VENDOR PROGRAMS AS A RAPID DEVELOPMENT TECHNIQUE

PREPARING INSTRUCTORS AS A RAPID DEVELOPMENT TECHNIQUE

MEDIA RAPID DEVELOPMENT TECHNIQUES

Chapter 3 - Rapid On-the-Job Training Development

TRAINER GUIDE

OJT LEARNING GUIDE

EQUIPMENT AND SIMULATIONS AS RAPID DEVELOPMENT TECHNIQUES

THE SUBJECT-MATTER EXPERT AS AN OJT RAPID DEVELOPMENT TECHNIQUE

Chapter 4 - Rapid Asynchronous e-Learning Course Development

RAPID PROTOTYPING REDUX

CONSULTANTS AS AN ASYNCHRONOUS RAPID DEVELOPMENT TECHNIQUE

BUYING COMPLETE OFF-THE-SHELF PACKAGES AS A RAPID DEVELOPMENT TECHNIQUE

CUSTOMIZING VENDOR OFF-THE-SHELF PACKAGES AS A RAPID DEVELOPMENT TECHNIQUE

BUYING ASYNCHRONOUS ACTIVITIES AS A RAPID DEVELOPMENT TECHNIQUE

SCRIPTS AND STORYBOARDS

REPURPOSING CLASSROOM ACTIVITIES FOR ASYNCHRONOUS DEVELOPMENT

REPURPOSING VIDEO SLUGS

OTHER RAPID DEVELOPMENT TECHNIQUES FOR ASYNCHRONOUS DEVELOPMENT

Chapter 5 - Rapid Synchronous e-Learning Course Development

REPURPOSING STAND-UP CLASSES AS A SYNCHRONOUS RAPID DEVELOPMENT TECHNIQUE

REPURPOSING CLASSROOM (AND OTHER) ACTIVITIES

RAPID DEVELOPMENT TECHNIQUES FOR ORIGINAL SYNCHRONOUS DEVELOPMENT

OTHER SYNCHRONOUS (AND ASYNCHRONOUS) FACILITATION IN SYNCHRONOUS SOFTWARE AS ...

Chapter 6 - Rapid Online Rapid Online Learning Chapter 6 Development

ONLINE ADVANTAGES

ONLINE DISADVANTAGES

LEARNING NEEDS THAT CAN BE MET THROUGH ONLINE LEARNING

DEVELOPING ONLINE LEARNING FOR ORGANIZATIONS

ONLINE AS A RAPID DEVELOPMENT TECHNIQUE

ONLINE RAPID DEVELOPMENT TECHNIQUES

Chapter 7 - Blended Learning As a Rapid Development Technique

BLENDED LEARNING AS A RAPID DEVELOPMENT TECHNIQUE

BLENDING SYNCHRONOUS AND ASYNCHRONOUS E-LEARNING AS A RAPID DEVELOPMENT TECHNIQUE

Chapter 8 - Rapid Structured Mentoring Development

USING STRUCTURED MENTORING FOR RAPID DEVELOPMENT

STRUCTURED MENTORING RAPID DEVELOPMENT TECHNIQUES

STRUCTURED MENTORING FOR RAPID NON-MANAGEMENT TRAINING DEVELOPMENT

Chapter 9 - Self-Directed Learning and Rapid Development

ASYNCHRONOUS SELF-DIRECTED LEARNING AS A RAPID DEVELOPMENT TECHNIQUE

PRINT SELF-DIRECTED LEARNING AS A SKILLS TRAINING RAPID DEVELOPMENT TECHNIQUE

PROBLEM-BASED LEARNING AS A RAPID DEVELOPMENT TECHNIQUE

SELF-DIRECTED LEARNING AS A RAPID DEVELOPMENT TECHNIQUE

Chapter 10 - Performance Aids As Rapid Development Techniques

PERFORMANCE AIDS AS A RAPID DEVELOPMENT TECHNIQUE

RAPID DEVELOPMENT TECHNIQUES FOR DEVELOPING PERFORMANCE AIDS

Chapter 11 - m-Learning and Other Delivery Systems and Rapid Development

m-LEARNING RAPID DEVELOPMENT TECHNIQUES

RAPID DEVELOPMENT TECHNIQUES FOR DEVELOPING SIMULATIONS

REUSABLE CONTENT OBJECTS AS A RAPID DEVELOPMENT SHORTCUT

KNOWLEDGE MANAGEMENT AS A RAPID DEVELOPMENT TECHNIQUE

RAPID DEVELOPMENT OF BETA TESTS AND PILOTS

RAPID BETA TESTS AND PILOTS FOR OTHER DELIVERY FORMATS

Suggested Resources

Glossary

Index

About the Author

About Pfeiffer

Pfeiffer serves the professional development and hands-on resource needs of training and human resource practitioners and gives them products to do their jobs better. We deliver proven ideas and solutions from experts in HR development and HR management, and we offer effective and customizable tools to improve workplace performance. From novice to seasoned professional, Pfeiffer is the source you can trust to make yourself and your organization more successful.

Essential Knowledge Pfeiffer produces insightful, practical, and comprehensive materials on topics that matter the most to training and HR professionals. Our Essential Knowledge resources translate the expertise of seasoned professionals into practical, how-to guidance on critical workplace issues and problems. These resources are supported by case studies, worksheets, and job aids and are frequently supplemented with CD-ROMs, websites, and other means of making the content easier to read, understand, and use.

Essential Tools Pfeiffer’s Essential Tools resources save time and expense by offering proven, ready-to-use materials—including exercises, activities, games, instruments, and assessments—for use during a training or-team-learning event. These resources are frequently offered in looseleaf or CD-ROM format to facilitate copying and customization of the material.

Pfeiffer also recognizes the remarkable power of new technologies in expanding the reach and effectiveness of training. While e-hype has often created whizbang solutions in search of a problem, we are dedicated to bringing convenience and enhancements to proven training solutions. All our e-tools comply with rigorous functionality standards. The most appropriate technology wrapped around essential content yields the perfect solution for today’s on-the-go trainers and human resource professionals.

Essential resources for training and HR professionals

An Instructor’s Manual for Rapid Training Development: Developing Training Courses Fast and Right is available FREE online. The Manual provides instruction in using Rapid Training Development as a basis for teaching courses in instructional design or development techniques. It also offers activities and exercises which might be used in a classroom setting in conjunction with the book.

If you would like to download and print a copy of the Instructor’s Manual, please visit www.wiley.com/college/piskurich

Copyright © 2009 by John Wiley and Sons, Inc. All Rights Reserved.

Published by Pfeiffer
An Imprint of Wiley
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No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-646-8600, or on the web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, 201-748-6011, fax 201-748-6008, or online at http://www.wiley.com/go/permissions.

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Library of Congress Cataloging-in-Publication Data

Piskurich, George M.

Rapid training development : developing training courses fast and right /

George M. Piskurich. p. cm.

Includes bibliographical references and index.

eISBN : 978-0-470-47816-5

1. Instructional systems-Design. I. Title.
LB1028.38.P568 2009
371.3-dc22
2009001140
Acquiring Editor: Matthew Davis Editor: Rebecca Taff
Director of Development: Kathleen Dolan Davies Editorial Assistant: Michael Gilbart
Production Editor: Dawn Kilgore Manufacturing Supervisor: Becky
Morgan

Printing

Preface

The purpose of this volume is to pick up where Rapid Instructional Design left off by helping you to more efficiently and effectively develop training programs once you have completed, or sort of completed, the design phase of instructional systems design. This book does this by providing you with course development thoughts, hints, and shortcuts of a general nature that could be useful for almost any design and then continuing this approach with techniques that are specific to each major delivery process. Many of these thoughts, hints, and shortcuts are further illuminated by actual examples, checklists, and case studies.

The book is divided into chapters based on delivery systems to make it easier for you to find the information you need for the design you are developing and to create a certain synergy among the techniques as you can see how they work together in a singular design.

This doesn’t mean that you won’t find many of the rapid development techniques useful for deliveries other than the one they appear with; it was simply an easier way to structure the information without becoming too redundant.

After the first chapter, which is on general rapid development techniques that can be useful for a number of deliveries, the other chapters are focused on single delivery processes, starting with the most common, the classroom, and finishing with the most different, and possibly most overlooked, performance aids. In some cases the chapters not only consider rapid development techniques for the delivery system, but also how the system itself can be a rapid development shortcut for other types of deliveries. For example, synchronous e-learning is a delivery system unto itself, with any number of rapid development shortcuts, but by using it in lieu of some parts of an asynchronous e-learning package it becomes a rapid development technique for the asynchronous delivery. I hope this won’t confuse the issue too much, as it is an important aspect of rapid development.

The last chapter looks at some delivery processes, such as mobile learning, that have not been around long enough to have a lot of rapid development shortcuts and some processes that aren’t really considered delivery systems, but can certainly be rapid development shortcuts, such as knowledge management and reusable content objects.

For our colleagues in academia, this book can be used as a teaching tool, giving students a reference source for all of the major delivery systems and professors a single development text to teach from in any type of training- or learning-oriented class.

In the end it is the wise developer who chooses the right development techniques for his or her environment and personal skills, but I hope that this book can provide some other possibilities and help make that choosing a little easier.

Introduction: What Course Development Is and Is Not

There is a singular disadvantage to training that probably outweighs all the other disadvantages combined: Training takes time. Time spent by trainers planning for and them implementing training programs. Time spent by the trainees in training instead of doing what they normally do to contribute to the company’s goals. Time spent traveling to and from training opportunities. Time for managers to determine individual and group training needs and then follow up on the training to make sure it is being used. Time for re-training when the training wasn’t successful, or when something changes. All of this time is part of the cost of doing business, and with a few exceptions there is little that can be done to eliminate or even decrease training time significantly. One of those exceptions is course development.

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!